Shape the future of long-term care. Build the leadership skills that make a lasting difference. 
About the Long-Term Care Executive Leadership Program
Strong leadership in long-term care is more crucial now than ever. The Long-Term Care Executive Leadership program will prepare you for the critical role of leading a person-centred, long-term care home with attention to quality innovation, crisis leadership and the wellness of your home’s team. As such, this self-paced program (replacing the Long-term Care Administrator course) is designed to meet the needs of long-term care executive leaders in these rapidly evolving times.
Why Take This Program?
- Supported by 1:1 faculty coaches who are executive leaders in long-term care
- Engage with peers and faculty through our Executive Leaders Discussion Forum and course Reflection Forums
- New and engaging content, built with national input, reflects the most current challenges of leading in long-term care across Canada
- Includes video interviews with long-term care executive leaders discussing how they faced and solved challenges
- Includes critical topics such as crisis leadership, partnerships, employee wellness, resident and family-centred care, quality & safety, change and innovation
- Delivered entirely online, begin anytime
- Approximately 130 hours of learning, to be completed at your own pace in up to 12 months
- Learning is applied beyond the program by learner completion and commitment to a comprehensive, personal Leadership Development Portfolio
- Ideal for individuals and executive teams
- Meets the minimum 100 hours of instruction as set out in Ontario’s Fixing Long-term Care Act, 2021 and its regulations [Part VI, 249, 3(d)].
To be successful in the Long-Term Care Executive Leadership program, we suggest you have:
- Experience working in a healthcare organization; and
- Minimum two years work experience in a managerial or supervisory capacity, in any organization
- A passion for long-term care – its people and residents
There is no minimum post-secondary education requirement for this program as it is designed for mature professionals already working in the sector.
- Approximately 130 hours
- Take up to 12 months to complete, at your own pace
- $2095 CAD
- $2295 for International students
- No additional material costs or fees
By the end of this program you will have the necessary experience, insights, and relevant leadership skills and knowledge to tackle the challenges the long-term care sector is facing today. You will be prepared to be innovative, collaborative and to truly lead change in your home so it is one where people want to live and work.
Course 1: Deliberate Leadership
- Key Terms and Descriptions
- Governance
- Critical Issues in LTC Requiring Deliberate Leadership
- Leadership Essentials for Long-term Care Executives
- Compassion, Humility, Empathy
- Establishing and Maintaining Trust
- Resolving Conflicts, Disagreements, Disappointments
- Capabilities of an Effective Leader
Course 2: Reimagining LTC and Innovating for the Future
- Key Terms and Descriptions
- Overview of Canada’s Healthcare System(s)
- Long-Term Care Staffing
- Chronic Underfunding – Impact on LTC
- Addressing Staffing Challenges
- Resident and Family-Centred Care
- Ethical Concerns in Long-Term Care
- Diversity & Culture
- Cultural Safety & Culturally-Centred Care
- Technology in LTC
- Infection Prevention & Control
- IPAC and Pandemic Planning in LTC
- Innovative Financing Models for LTC
- Care Models
Course 3: Strategy, Planning and Decision-Making
- Key Terms and Descriptions
- Governance
- Strategy & Strategic Planning
- Strategic Planning Process
- Decision-Making/Ethical Decision Making
- Financial Management
- Facility Management
Course 4: Organizational Culture & People
- Key Terms and Descriptions
- Organizational Culture
- What Shapes Organizational Culture?
- Facilitating Culture Change
- Psychologically Healthy Workplaces
- Staff and Clinician Engagement
- Obstacles to Staff and Clinician Engagement
- Working for an Aging Society – The Future
- Human Resource Management
Course 5: Quality and Safety in Long-Term Care
- Key Terms and Description
- Introduction to Healthcare Quality
- Quality and Compliance
- The Triple Aim & Quadruple Aim – System Level Quality
- Dimensions of Healthcare Quality
- Levels of Quality
- Linking Quality to Safety and Risk Management
- Quality Management and Quality Improvement
- Organizational Quality & Role of the Board & Senior Leaders
- Building a Culture of Quality and Safety
- Integration of Quality Strategy with Organizational Strategy
- Building a Quality Plan
- Quality Improvement Methods
- Measuring & Monitoring Quality
- Types of Quality Measures and their Purposes
- Developing Measures
Course 6: Crisis Leadership and Partnerships
- Key Terms and Descriptions
- Risks, Emergencies and Crises
- Crisis Management & Crisis Leadership
- Leading and Adapting Through Crisis
- Crisis Communications
- Collaboration and Partnership
Course 7: Leadership for Innovation and Change
- Key Terms and Descriptions
- Innovation in Long-Term Care
- Human-Centred Design
- Improving Healthcare Using Human-Centred Design
- Five Stages of Design Thinking
- Change in Long-Term Care
- Change Management and Leadership
- Change Complexity
- Spread
Faculty
When you enrol, you will be supported by the faculty member of your choice, who will provide guidance, feedback, and expertise to support your success. Explore the profiles below to find the faculty member who best aligns with your professional development goals.
Shawn Gadsby
Shawn Gadsby
Shawn is a Dementia Resource Consultant with the Alzheimer's Society in Haldimand–Norfolk and an experienced healthcare leader with more than 30 years of leadership across hospitals, long-term care, municipal services, and community healthcare. He has served in senior leadership roles including senior administrator and site president and has extensive experience in strategic planning, organizational leadership, and health system improvement. Shawn holds a Master of Health Management from McMaster University, completed the Advanced Health Leadership Program at the Rotman School of Management, University of Toronto, and is a registered nurse (non-practising) and certified Long-Term Care Home Administrator in Ontario.
Learn MoreMichael Harris
Michael Harris
Michael Harris is a retired healthcare executive who most recently served as Vice President, Long-Term Care Operations (AB) with Extendicare. With more than 35 years of leadership experience, he has held executive and quality leadership roles across long-term care, hospitals, and health and social services in Alberta, Saskatchewan, and Ontario. Michael holds a Master of Adult Education from St. Francis Xavier University and a Bachelor of Arts from York University. He is a Fellow (FCCHL) and Certified Health Executive (CHE) with the Canadian College of Health Leaders and served as an Accreditation Canada surveyor for 18 years, primarily as a Team Lead Surveyor.
Learn MoreLaura MacDermaid
Laura MacDermaid
Laura MacDermaid is Director of Long-Term Care and Services for Seniors at the Regional Municipality of Durham, where she leads four long-term care homes and three adult day programs. With more than 30 years of healthcare leadership experience, she has held senior management roles across long-term care, retirement living, mental health, and human resources. Laura holds a Master of Industrial Relations from the University of Toronto, an Honours Bachelor of Administrative Studies from York University, a Bachelor of Home Economics in Nutritional Science from the University of Alberta, and a Diploma in Public Administration from Western University. She is a Certified Health Executive (CHE) and has served as an Accreditation Canada surveyor in the long-term care sector since 2006.
Learn MoreAndrew MacDougall
Andrew MacDougall
Andrew is Executive Director, Community Health & Seniors Care at Health PEI and has also served as the organization's Interim Chief Operating Officer. With approximately 30 years of healthcare experience, including more than 20 years in executive leadership, he has held leadership roles spanning community health, long-term care, hospital administration, quality improvement, risk management, and health policy. Andrew holds a Master of Health Administration from the University of Ottawa, a Master of Business Administration from Heriot-Watt University, and a Bachelor of Business Administration from the University of Prince Edward Island. He is a Certified Health Executive (CHE) and served on the national Board of Directors of the Canadian College of Health Leaders from 2014 to 2020.
Learn MoreDonna Michaels
Donna Michaels
Donna serves in Enforcement and Compliance Monitoring with the Retirement Home Regulatory Authority and is Project Manager for Accreditation and Long-Term Care Redevelopment with Six Nations Health Services and Iroquois Lodge. With more than 20 years of healthcare leadership experience, she has held leadership roles across long-term care, retirement living, seniors' housing, regulatory compliance, and quality improvement, including serving as a Team Lead Surveyor with Accreditation Canada. Donna holds a Master of Arts in Health Services from Norwich University and an Honours Bachelor of Health and Social Sciences from the University of Waterloo. She is a licensed Long-Term Care Administrator in Ontario and has completed executive leadership studies through the Rotman School of Management, University of Toronto.
Learn MoreShelley Sheedy
Shelley Sheedy
Shelley Sheedy, RN, BScN, MHSt, is a Panel Chair of the College of Nurses of Ontario's Inquiries, Complaints and Reports Committee and a faculty member with CHA Learning's Long-Term Care Executive Leadership Program. With 40 years of healthcare experience, she has held executive leadership roles across long-term care, acute care, community health, and nursing education, including serving as Director of Long-Term Care for the County of Renfrew. Shelley holds a Master of Health Studies in Organizational Leadership from Athabasca University and a Bachelor of Science in Nursing from the University of Ottawa. She led the redevelopment of a long-term care home and guided the organization to Accreditation Canada's Accreditation with Exemplary Standing. Shelley is a certified Long-Term Care Home Administrator in Ontario.
Learn MoreLong-Term Care Executive Leadership Program Quick FAQ
- What will I achieve at the completion of this program?
At the end of this program, you will receive a certificate from CHA Learning.
- Will this program help me get a job in long-term-care?
While we can’t guarantee a job, this program provides the requisite, valuable skills and knowledge to effectively lead in long-term care
- Does this meet the Ontario regulatory requirements for long-term care administrators?
Yes, this program meets the minimum 100 hours of instruction as set out in Ontario’s Fixing Long-term Care Act, 2021 and its regulations [Part VI, 249, 3(d)].
Enrol in the Long-Term Care Executive Leadership Program Today!
Enrol today and prepare for the critical role of leading a person-centred long-term care home with the skills to improve quality, inspire innovation, lead through crisis, and support your team.
Related Programs and Courses
Change Leadership Certificate
Health Quality Innovation Program
People Centred Care Leadership Program
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