Michael May
Michael May, NM, MBA, is an experienced healthcare food service and operations leader with more than 30 years of experience spanning food and nutrition services, business development, organizational effectiveness, change management, and multi-site operations. He currently serves as Vice President of Operations with Nutra Services, an Aramark Canada company, where he has worked since 2014.
Throughout his career, Michael has held progressively senior management positions with organizations including ARAMARK, Compass Group Canada, Sodexo, Marriott Management Services, and the Centre for Addiction and Mental Health. His experience includes national operations support and quality assurance, healthcare district management, nutrition and food services leadership, long-term care, environmental services, and institutional food service operations.
Michael holds a Master of Business Administration and a Post-Baccalaureate Diploma in Management from Athabasca University, as well as education in Nutrition Management and Chef Training from George Brown College. His additional professional development includes PROSCI Change Management Certification, Lean Green Belt certification, Long-Term Care Administration through CHA Learning, and a Certificate in Adult Learning from the Ontario Institute for Studies in Education at the University of Toronto.
In addition to his operational leadership career, Michael has extensive experience as an educator and course developer. He has been a CHA Learning instructor since 2001, supporting learners in Business Management and Human Resources within the Food and Nutrition Management Program. He has also developed courses for CHA Learning and taught with Fanshawe Toronto at ILAC, Loyalist College, Centennial College, and other post-secondary institutions.
Michael brings his practical management experience into the learning environment, connecting business and management concepts with their application in food service and healthcare organizations. He values mentoring and supporting learners as they develop the knowledge and skills needed to progress in their careers.
Education
- Certificate in Adult Learning, Ontario Institute for Studies in Education (OISE), University of Toronto, 2022
- PROSCI Change Management Certification, 2017
- Lean Green Belt, Leading Edge, 2015
- Long-Term Care Administration, CHA Learning, 2015
- Master of Business Administration (MBA), Athabasca University, 2014
- Post-Baccalaureate Diploma in Management, Athabasca University, 2012
- Bachelor of Science in Business Administration, California Coast University, 2000
- Certified Food Service Manager Program, Canadian Restaurant and Foodservices Association (CRFA), 1997
- Nutrition Management, George Brown College, 1992
- Chef Training Diploma, George Brown College, 1991
Professional Experience
- Vice President of Operations, Nutra Services, a Division of Browns Foodservice, 2014–Present
- Operations Support / Quality Assurance Director (National), ARAMARK Food Management Group, 2012–2014
- Healthcare District Manager, Multi-Service, ARAMARK Canada, 2010–2012
- Healthcare District Manager, Food Service, Morrison – Compass Group Canada, 2005–2010
- Director, Nutrition and Food Services, Centre for Addiction and Mental Health, 2003–2005
- General Manager / Regional Manager, Sodexo, City of London, Ontario, 2001–2003
- Manager, Residence Dining, Sodexo, Brock University, 2000–2001
- Director, Dietary / Environmental, Marriott Management Services, Belvedere Heights Home, 1994–1996
- Food Service Director, Marriott Management Services, OHA Head Office and Conference Centre, 1993–1994
- Food Service Supervisor, St. Joseph’s Hospital, Hamilton, Ontario, 1991–1993
- Second Cook, CP Hotels – L’Hotel, Toronto, Ontario, 1991–1993
Areas of Expertise
- Organizational Behaviour
- Change Management
- Food Service Management
- Quality Improvement
- Human Resources
Community Involvement
- Maximo Nivel, Cusco, Peru – Street Dog Rescue Volunteer
- Toronto Humane Society – Pet Parent Support Network Volunteer